Terms & Conditions

Terms & Conditions

1. INTRODUCTION

Please read the following terms and conditions carefully. By using this website and/or placing an order with us you are agreeing to the conditions that appear below. We may change these terms and conditions so please check them before placing an order.

You can contact us at any time using the contact details on our website.

1. PAYMENT

An order will be processed on full payment. An agreement is in place on full receipt of funds.

All cancellations must be received no less than (3) working days before your start date. Cancellations may be made via our website or once specifically accepted by a member of our team, via email or telephone and you receive written confirmation thereof. Cancellations shall include any postponement of a booking to a different date and changing the type of cleanse booked or the number of participants. Please see our Ordering Policy for further details on order and cancellation deadlines.

No refunds will be made after a cleanse program has started.

Please note that we reserve the right to change prices with prior notice.

We accept payment by electronic fund transfer. Your booking is not confirmed until we have received payment.

1. CANCELLATIONS

All cancellations must be received no less than (3) working days before your start date. Due to the nature of our business, we regret that we cannot offer refunds or credits for cancellations after this time. Cancellation must be made in writing by the person who made the original booking.

1. PRICING

All juices prices are reflected at current prices. All prices shown are valid per person per individual arrangement. With the nature of produce and currency fluctuations changes are frequent and unpredictable. We do our best to keep our prices constant as published. From time to time we may have to adjust our pricing to reflect significant cost changes on our operations side. Nourish’d Mind and Soul reserves the right to introduce promotions at any time. All bookings made prior to a promotion being introduced cannot be changed to that of the promotion.

1. REFUNDS

You must inspect your package as soon as possible after you have received it and notify us promptly if you find any defects by calling or emailing us using the contact details on our website. If you do not let us know within 3 (three) hours of delivery, of any such problems you will be deemed to have accepted the package and we will not refund or replace any item.

Please note that we do not offer refunds on cleanses if you find that the cleanse was not for you or that you did not enjoy it. Refunds will only be arranged if the cleanse is found to be defective in the circumstances.

We regret that we cannot be held responsible for any detoxification symptoms or physiological reactions (nausea, headaches, vomiting) experienced during the cleanse. We cannot offer a refund should you experience detoxification symptoms.

 

1. ALLERGIES:

We cannot be held responsible for any allergic reactions unless you personally inform us via email and we acknowledge your response. All of our juices are produced in a restaurant environment where nuts, soy, wheat and many other ingredients are worked with on a daily basis. 

1. NUTRITIONAL AND HEALTH INFORMATION
2. Specific health or dietary requirements or objectives cannot be guaranteed. Please note that we may not be able to accommodate specific dietary needs and may refer you to your GP. There is no substitute for a private consultation with a qualified health professional to discuss your individual requirements. Please contact us if you would like a recommendation for a suitable professional.
3. Nourish’d Mind and Soul products may not be suitable for everyone and our service should not be used by pregnant or breastfeeding women without medical supervision. If you have any concern, you are taking specific medication or have a medical condition please check with your doctor first.
4. We regret that we are unable to deliver to those who have allergies that result in anaphylactic shock or diabetics who are insulin dependent.
5. While the website and other information that we may send you provides general information on health and nutrition this does not in any way constitute medical advice and is not tailored to your specific requirements.
6. Our juices are made in a kitchen that contains nuts. In ordering from us you acknowledge that we cannot be held responsible for any reaction that you may have to nuts or any other ingredient. If you do have a nut allergy you need to contact us in writing.
7. If you have specific dietary requirements you may contact us to discuss these. We may be able to accommodate your requirements in whole or in part at our discretion on a case by case basis. However, we shall not be responsible in any way for failure to meet your requirements.
8. Please note that our beetroot juices are high in iron and if you tend to have a low tolerance for iron please be aware of this. Consuming a high dose of iron, and having a slight intolerance to it, may cause you to feel nauseous or actually vomit. Please monitor how you feel and if you feel nauseous while consuming a beetroot juice have some nuts or other snacks handy.
9. We do not make any health claims about our products.
10. WARRANTIES

While we try to ensure that material included on the website or any other material is correct, we cannot accept responsibility if, despite our endeavours, this is not the case due to any circumstances beyond our reasonable control. Without prejudice to your statutory rights, we may correct any inaccuracies and/or errors and we will not be responsible for any such inaccuracies and/or errors or for the results obtained from the use of such information.

To the extent permitted by applicable law, Nourish’d Mind and Soul disclaims all warranties; expressed or implied, as to the accuracy of the information contained in any of the materials on this Web site and will accept no liability for any loss or damage arising as a result of problems with access.